Qualfon – Advanced Technology Center

Qualfon - Advanced Technology Center

Privacy Policy

This website under the name and style “Qualfon Advanced Technology Centre”, located at https://qualfon-india.com (the “Website”) is owned, operated, and made available by Qualfon Advance Technology Centre Private Limited, with its office at AIHP Palms, Business Centre, 242 & 243, Udyog Vihar Phase IV, Electronic City Sector 18, Gurugram, Haryana 122015, India (hereinafter referred to as “Company”, which term shall include its assignees and/or successors, as determined by the Company, at its sole discretion).

This Privacy Policy (“Privacy Policy”) outlines the Website’s privacy practices regarding the collection, use and safeguard of your information including any Personal Information (defined below) collected through the Website.

This document is published in accordance with the provisions of the Information Technology Act, 2000 and the Reasonable Security Practices and Procedures and Sensitive Personal Data of Information Rules, 2011 and the rules made thereunder that require publishing the rules and regulations, privacy policy and terms of use of the Website. We request you to go through this Privacy Policy and the terms and conditions [available at ●] (“Terms”) carefully before you decide to access the Website and the Content (defined below).

For the purposes of this Privacy Policy, the words “us”, “we”, and “our” refer to the Company and all references to “you”, “your” or “User”, as applicable, means the person who accesses and/or uses this Website in any manner or capacity.

The protection and security of your personal data is our top priority and we have taken all necessary and reasonable measures to protect the confidentiality of the user information and its transmission through the internet. We process personal data only for lawful purposes (i.e., for purposes not expressly forbidden by law) and legitimate uses (as envisaged under applicable laws) and only in accordance with applicable law.

The Company, through the Website and any sub-domains and services, features, content, or widgets available through the Website, provides information regarding the services (including but not limited to software development, application maintenance, and IT infrastructure support) provided by the Company to its global parent entity ‘Qualfon Data Services Group, LLC’ and further, provides information regarding career opportunities available at the Company and/or its affiliates. All content including but not limited to the foregoing information, and any other material contained on the Website shall hereinafter be referred to as “Content”.

By using our Website and Content, you agree to the terms of this Privacy Policy. You also expressly consent to our processing (including collection, organization, storage, adaptation, usage, sharing, disclosure, dissemination, and destruction) of your Personal Information (as defined below) in the manner prescribed under this Privacy Policy and further signify your agreement to this Privacy Policy and the Terms. If you do not agree to this Privacy Policy, do not access, or use the Website, or access or use any third-party product or service available through the Website, or give us any of your information in any manner whatsoever.




We may collect and process information from you, through your use and access of the Website and/or the Content. We may collect and process information about you (including information through which you may be identifiable by or in relation to such information), including but not limited to:

  1. Any information that you provide at the time of interacting with the Company, by accessing the Website and/or the Content, including but not limited to any information you provide while registering or making any complaints and/or grievances, or reporting abuse of the Website (if any) (as more particularly captured under Clause 21 of the Terms), or sending any questions to Company relating to this Privacy Policy (as more particularly outlined under Clause 14) . Such information may include but not be limited to any information that identifies or can be used to identify, contact, or locate you such as name, address, phone number, and email address.
  2. any data that is automatically captured by the Website, such as the “IP” address from which the Website has been accessed. Every computer/mobile device connected to the internet is given a domain name and a set of numbers that serve as that computer’s Internet Protocol or “IP” address. When you request a page from any page within the Website, our web servers automatically recognize your domain name and IP address.

(Hereinafter, collectively referred to as “Personal Information”).




Use of the Information

The primary goal of the Company in collecting your Personal Information is to provide you with access to the Website and the Content. Additionally, the Company may use the Personal Information provided by you for the following purposes:

  1. to improve the quality of the Website and the Content;
  2. to enable its affiliates and/or group entities to provide you their products and services, which you choose to access, through the Website;
  3. to analyze how the Website is used and to diagnose any technical problems in relation to the Website;
  4. to remember the basic information provided by you for effective access;
  5. to notify you about any changes to the Website and/or Content;
  6. for the purpose of sending administrative notices and respond to your questions, grievances and complaints with respect to this Privacy Policy and the Terms;
  7. to facilitate our internal business operations, including the fulfilment of any legal and regulatory requirements;
  8. to perform quality audits;
  9. for the purpose of conducting recruitment activities, including but not limited to, reviewing job applications, scheduling interviews, and communicating with potential candidates;
  10. doing market research, troubleshooting and provide protection against error, project planning, fraud, and other criminal activity; and
  11. to enforce the Company’s Terms as may be applicable in connection with the Website and Content.


Sale of Assets, Merger, Acquisition, Bankruptcy

Information collected from you may be transferred to a third party as a result of a sale or acquisition, merger or bankruptcy involving the Company.



  1. Cookies are small portions of information saved by your browser onto your computer / mobile. Cookies are used to record various aspects of your visit to the Website and assist the Company to provide you with uninterrupted service.
  2. We may use information collected from our cookies to identify User behavior and to serve content based on your profile, in order to personalize your experience and in order to enhance the convenience of the users of our Website.
  3. The User acknowledges and agrees that third-party service providers may use cookies or similar technologies to collect information about how the User accesses the Website. This information is used to improve and customize advertisements based on the User’s activity on the Website and their general browsing pattern.
  4. We neither have access to, nor do the Privacy Policy or Terms govern the use of cookies or other tracking technologies that may be placed by third party service providers on the Website. We assume no responsibility or liability whatsoever for the User’s receipt or use of advertisements due to such third-party service providers’ cookies. Further, the Company’ Privacy Policy does not cover the use of cookies by its partners and affiliates since the Company does not have access or control over such cookies.





The primary goal of the Company in collecting your Personal Information is to provide you with access to the Website and the Content. Additionally, the Company may use the Personal Information provided by you for the following purposes:

  1. We may disclose your Personal Information to our personnel, employees, and consultants for providing access to the Website and the Content to you.
  2. We may disclose your Personal Information to any of our affiliates, subsidiaries, or related entities when such disclosure is necessary to provide you access to the Website and/or Content. Please note that we and our affiliates may market to or contact you as a result of such sharing unless you explicitly opt-out by sending an email to the Grievance Officer, as displayed on the Website.
  3. We may also share your Personal Information with external organizations or individuals if we believe that access, use, preservation, or disclosure of the information is reasonably necessary to:
    1. detect, prevent, or otherwise address fraud, security, or technical issues; and
    2. protect against any harm to the rights, property and/or safety of our customers, other users, or the public, as required or permitted by law.
  4. The Company will not be liable for transfer or disclosure of any Personal Information resulting from loss or distribution of data, the delineation or corruption of media storage, power failures, natural phenomena, riots, act(s) of vandalism, sabotage, terrorism, or any other event beyond Company’s control.



The Company may partner with third parties (including its affiliates and group entities) to provide certain specific services, if required. When you sign up for such services, the Company will share names, or other Personal Information that is necessary for the third party to provide these services. The Company’s contractual arrangements with such third parties restrict such parties from using Personal Information except for the explicit purpose of assisting in the provision of these services.


The Company does not allow any unauthorized persons or unauthorized organizations to use any information that the Company may collect from you through this Website.


Regulatory Disclosures

We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. Thus, we may access, use, store, transfer and disclose your information (including Personal Information), including disclosure to third parties such as government, tax authorities or law enforcement officials or private parties, as we reasonably determine is necessary and appropriate: (i) to satisfy any applicable law, regulation, governmental requests or legal process; (ii) to protect the safety, rights, property or security of the Company, the Website or any third party; (iii) to protect the safety of the public for any reason; (iv) to detect, prevent or otherwise address fraud, security or technical issues; and /or (v) to prevent or stop any activity we consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity. Such disclosures under this Clause may be carried out with or without any notice to you.


We may further disclose your Personal Information to such third parties to whom we have transferred our rights and duties under any agreement entered into with such third parties.


Link to Third Party Websites

This Website may contain links which may lead you to other websites. Please note that once you leave Company’ Website you will be subjected to the privacy policy of such other websites. The linked websites are not necessarily under the control of the Company. Please be aware that the Company is not responsible for the privacy practices of such other sites. The Company encourages you to read the privacy policies of each and every website that collects your Personal Information. If you decide to access any of the third-party sites linked to the Website, you do this entirely at your own risk. The Company will not be responsible for notification of any change in name or location of any information on the Website.



The Company maintains a strict “No-Spam” policy, which means that the Company does not intend to sell, rent, or otherwise give your e-mail address to a third party without your consent.



From time to time, we may post Users’ or employees’ (both current and past) testimonials/comments/reviews with respect to the Company on the Website which may contain Personal Information. We obtain such Users’ and/or employees’ consent to post their names and pictures along with such testimonials/comments/reviews under this Clause 5.




The Company has put in place necessary security practices and procedures to safeguard and secure such Personal Information. The Company only processes Personal Information in a way that is compatible with and relevant for the purpose for which it was collected or authorized by the User. The Website allows Users access to their Personal Information and allows them to correct, complete, amend or delete inaccurate information.


The Company uses commercially reasonable precautions to preserve the integrity and security of your information (including Personal Information) against loss, theft, unauthorised access, disclosure, reproduction, use or amendment.


To the extent permitted by applicable laws, the information that is collected from you may be transferred to, stored, and processed at any destination within and/or outside India. By submitting information on the Website, you agree to this transfer, storing and/or processing of your Personal Information. The Company will take such steps as it considers reasonably necessary to ensure that your information is treated securely and in accordance with this Privacy Policy.


In using the Website, you accept the inherent security implications of data transmission over the internet. Therefore, the use of the Website will be at your own risk and Company assumes no liability for any disclosure of your Personal Information due to errors in transmission, unauthorised third-party access, or other acts of third parties, or acts or omissions beyond its reasonable control and you agree not to hold Company responsible for any breach of security.


In the event the Company becomes aware of any breach of the security of your Personal Information, it will promptly notify you and take appropriate action to the best of its ability to remedy such a breach.




This Privacy Policy does not apply to any information other than information collected by Company through the Website including such information collected in accordance with the clause on “Collection of Information” above. This Privacy Policy will not apply to any unsolicited information provided by you through this Website or through any other means. This includes, but is not limited to, information posted on any public areas of the Website. All such unsolicited information shall be deemed to be non-confidential, and the Company will be free to use, disclose such unsolicited information without limitation.


The Company also protects your Personal Information offline other than as specifically mentioned in this Privacy Policy. Access to your Personal Information is limited to employees, agents, representatives, personnel, partners and third parties, who the Company reasonably believes will need that information to enable the Company to provide access to the Website and/or Content efficiently to you. However, the Company is not responsible for the confidentiality, security, or distribution of your own Personal Information by our partners and third parties outside the scope of our agreement with such partners and third parties.



Your Personal Information will be retained with the Company as needed to provide access to Website and/or Content to you. The Company shall not retain Personal Information longer than is necessary to fulfil the purposes for which it was collected and as permitted by applicable law. If you request that the Company no longer uses your Personal Information to provide you the Website and the Content, contact us through email at  qualfon-india@qualfon.com. However, the Company may retain your Personal Information as needed to comply with our legal and regulatory obligations, resolve disputes, investigate or prevent fraud and other inappropriate activity, to enforce our agreements, and for other any other purposes as may be required under applicable law.



The consent that you provide for the processing of your Personal Information (collection, use and disclosure) will remain valid until such time it is withdrawn by you in writing. If you withdraw your consent, the Company will stop processing the relevant Personal Information except to the extent that the Company has other grounds for processing such Personal Information under applicable laws. You may withdraw your consent at any time by contacting the Company at qualfon-india@qualfon.com. You understand and agree that if you withdraw your consent, we may not be able to provide you with access to the Website and/or the Content.



You are responsible for maintaining the accuracy of the information you submit to us. The Company relies on the Users to disclose to it, all relevant and accurate information and to inform the Company of any changes. If you wish to make a request to correct, complete, delete or update any of your information or data (including Personal Information) which we hold about you, you may submit your request via email at qualfon-india@qualfon.com.



From time to time, the Company may update this Privacy Policy to reflect changes to its information practices. Any changes will be effective immediately upon the posting of the revised Privacy Policy. We will notify you periodically about any changes to the Privacy Policy. We encourage you to periodically review this page for the latest information on our privacy practices.



The Website and the Content are not intended for children under the age of 18 (eighteen) and we do not knowingly collect Personal Information from children under the age of 18 (eighteen). If we become aware that we have inadvertently received Personal Information from a child under the age of 18 (eighteen), we will delete such information from our records.



In accordance with the Information Technology Act, 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are provided below:

Grievance Officer : Ms. Neha Khurana
Contact Number : +91- 8800181943
Email Id : qualfon-india@qualfon.com

It is further stated that the Grievance Officer shall redress your grievances within 15 (fifteen) days from the receipt of your written grievance to the contact details mentioned under this Clause 13.



Should you have questions about this Privacy Policy or Company’ information collection, use and disclosure practices, you may contact us at qualfon-india@qualfon.com. We will use reasonable efforts to respond promptly to requests, questions or concerns you may have regarding our use of Personal Information about you. Except where required by law, the Company cannot ensure a response to questions or comments regarding topics unrelated to this policy or Company’ privacy practices.



By consenting to the terms under this Privacy Policy, you hereby provide express consent to the Company to process (including collect, share, transfer, store, retain, disseminate or use) the Personal Information collected by the Company in accordance with the terms of the Privacy Policy. You may, at any time, withdraw consent for the collection or processing of any Personal Information provided by you, by sending an email to qualfon-india@qualfon.com. Upon verification of such request, the Company may, subject to its obligations pursuant to law, destroy all Personal Information provided by you from its servers. However, please note that the Company shall continue to retain a copy of the Personal Information provided by you for the purpose of carrying out periodic audits and as may be required under applicable law.



By using or accessing the Website, you acknowledge and agree that the Privacy Policy is fully incorporated into and form an integral part of the Terms of the Website.